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Resources

Welcome to Cooperative Housing International’s resources section. In this section you will find up-to-date information from around the world. We aim to give housing coops tools and resources required for their work and to keep you informed on issues affecting housing.

If you have a resource to share please email info@chi.coop.
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Capturing the Customer Voice

Resident satisfaction surveys continue to be an essential tool used to shape services, improve ways of working and enhance the customer experience or residents across the housing sector. In 2011, HouseMark launched … Read More

Research United Kingdom Research Paper
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