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Resources

Welcome to Cooperative Housing International’s resources section. In this section you will find up-to-date information from around the world. We aim to give housing coops tools and resources required for their work and to keep you informed on issues affecting housing.

If you have a resource to share please email info@chi.coop.

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Capturing the Customer Voice

Resident satisfaction surveys continue to be an essential tool used to shape services, improve ways of working and enhance the customer experience or residents across the housing sector. In 2011, HouseMark launched … Read More

Research United Kingdom Research Paper
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Community Land Trusts in England: A Study of an Emerging Typology

The aim of this masters thesis by Dave Smith is to establish an emerging, consistent typology that could be termed an ‘English Community Land Trust’ – one distinct from that of other affordable housing providers; … Read More

Research United Kingdom
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